You will keep the back office of our client accounts running - processing the work, catching the errors, and making sure nothing falls through the cracks. It is a role for someone who likes order, checklists, and getting things right the first time.
What you will do
Process orders, returns, refunds, and data entry accurately and on schedule.
Keep trackers, spreadsheets, and internal reports current.
Coordinate between our support team and the client's internal contacts.
Spot process gaps and suggest fixes that save the team time.
Prepare simple weekly summaries of volumes and open items.
What we are looking for
At least 2 years in operations, administration, or a back-office role.
Strong attention to detail - you notice the row that does not add up.
Confident with spreadsheets (filters, lookups, simple formulas).
Clear written English and tidy, organized communication.
Reliable internet and a quiet place to work.
What we offer
A permanent, fully remote position with set weekday hours.
Paid onboarding into our tools and client processes.
A monthly internet and equipment stipend.
A clear path toward Operations Lead as our accounts grow.
Paid time off and public holidays for your country.